Terms and Conditions for LemonArrow Digital Marketing & SEO

Discover the journey of Lemon Arrow, from our beginnings in domain registration and web hosting in 2009 to becoming a leading provider of 360-degree digital marketing and development solutions. Our evolution and commitment to excellence drive us to empower businesses with innovative strategies for online success.

Effective Date : 01 Aug 2024

Terms & Conditions

  • These Terms and Conditions (“Terms”) govern your use of the services provided by LemonArrow Digital Marketing & SEO (“Company,” “we,” “us,” or “our”). By accessing or using our website, services, or products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Services Provided
LemonArrow Digital Marketing & SEO offers a range of digital marketing services, including but not limited to:

  • Website Design & Development
  • Search Engine Optimization (SEO)
  • Digital Marketing, including PPC and Social Media Marketing
  • Google Business Profile Listing
  • Content Creation & Management
  • Social Media Management
  • Paid Advertising Campaigns
  • Branding & Graphic Design
  • Lead Generation
  • Email Marketing
  • Link Building
  • Specific terms for each service will be detailed in individual service agreements or proposals provided to clients.

2. Client Responsibilities
Clients agree to:

  • Provide accurate, complete, and timely information required for the execution of services.
  • Review and approve content, designs, and other deliverables within specified timelines.
  • Make payments according to the agreed-upon payment schedule.

Maintain active communication and cooperation throughout the project.
3. Payment Terms

  • Invoices & Payments: Payments are due according to the schedule outlined in the service agreement or proposal. We reserve the right to suspend services if payments are not made on time.
  • Late Fees: A late fee may be applied to overdue payments, and services may be paused until payment is received.
  • Refunds: Refunds are not typically offered, except in cases of significant service failure on our part. Specific refund policies will be detailed in individual service agreements.

4. Intellectual Property

  • Ownership: All content, designs, and deliverables created by LemonArrow Digital Marketing & SEO remain the property of the Company until full payment is received. Upon payment, ownership of the final deliverables transfers to the client.
  • License: Clients are granted a non-exclusive, non-transferable license to use the deliverables for their intended purpose. Any modification or redistribution of the deliverables must be approved by us in writing.
  • Third-Party Materials: If third-party materials (e.g., stock images, fonts) are used, clients must comply with the licensing terms of those materials.

5. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of the project. This includes business strategies, client data, and other sensitive information. This obligation of confidentiality extends beyond the termination of the agreement.

6. Limitation of Liability
LemonArrow Digital Marketing & SEO will not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our services, including loss of profits, data, or business opportunities. Our total liability for any claim arising out of our services will not exceed the amount paid by the client for the services in question.


7. Service Modifications
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We will make every effort to provide advance notice where possible, but such changes may be necessary to maintain service quality.


8. Termination
Either party may terminate the service agreement with written notice if the other party breaches a material term and fails to remedy the breach within a specified period. Upon termination, the client will be responsible for payment for services rendered up to the termination date.


9. Dispute Resolution
Any disputes arising out of or in connection with these Terms will be resolved through good faith negotiations. If the dispute cannot be resolved amicably, it may be submitted to mediation or arbitration in accordance with the laws of the jurisdiction in which the Company is located.


10. Governing Law
These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal actions or proceedings arising out of these Terms will be brought exclusively in the courts of  Kochi, Kerala


11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.

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